Terms of Service & Use
Updated on: 29th December 2019.
Effective Date: 30th December 2019.
THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (hereinafter “You” or “Your”) AND Mango Infotech (hereinafter “MI”) GOVERNING
YOUR USE OF MI SUITE OF ONLINE BUSINESS PRODUCTIVITY AND COLLABORATION SOFTWARE.
Parts of this Agreement
This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions.
Acceptance of the Terms
You must be of legal age to enter into a binding agreement in order to accept the Terms. If you do not agree to the General Terms, do not use any of our
Services. If you agree to the General Terms and do not agree to any Service Specific Terms, do not use the corresponding Service. You can accept the Terms
by checking a checkbox or clicking on a button indicating your acceptance of the terms or by actually using the Services.
Description of Service
We provide an array of services for online collaboration and management ("Service" or "Services"). You may use the Services for your personal and business
use or for internal business purpose in the organization that you represent. You may connect to the Services using any Internet browser supported by the
Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with
your user account and if you choose to do so, you can publish and share such content.
Subscription to Beta Service
We may offer certain Services as closed or open beta services ("Beta Service" or “Beta Services”) for the purpose of testing and evaluation. You agree that
we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the
success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a
subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any
time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that MI will not be liable to
you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services
for any reason.
Usage Limits for Service
MI may prescribe usage limits based on the subscription plan chosen by you. You must make sure that your usage is within the usage limits prescribed by MI
in order to avail uninterrupted service. You understand that MI may restrict an activity if you reach the usage limit corresponding to such activity.
Modification of Terms of Service
We may modify the Terms upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make
significant changes to the Terms that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary
email address. You may terminate your use of the Services by providing MI notice by email within 30 days of being notified of the availability of the
modified Terms if the Terms are modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such
termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date
of any change to the Terms will be deemed to be your agreement to the modified Terms.
User Sign up Obligations
You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and
wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by
providing your corporate contact information. In particular, we recommend that you use your corporate email address.
You agree to:
- Provide true, accurate, current and complete information about yourself as prompted by the sign up process.
- Maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete.
If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if MI has reasonable grounds to suspect that such information is
untrue, inaccurate, outdated, or incomplete, MI may terminate your user account and refuse current or future use of any or all of the Services.
Organization Accounts and Administrators
When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the
Services based on your requirements and manage end users in your organization account. If your organization account is created and configured on your
behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable
agreement with such third party specifying such party’s roles and restrictions as an administrator of your organization account.
You are responsible for
- Ensuring confidentiality of your organization account password.
- Appointing competent individuals as administrators for managing your organization account.
- Ensuring that all activities that occur in connection with your organization account comply with this Agreement.
You understand that MI is not responsible for account administration and internal management of the Services for you.
You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. You may specify a
process to be followed for recovering control in the event of such loss of control of the administrator accounts by sending an email to
email@example.com, provided that the process is acceptable to MI. In the absence of any specified
administrator account recovery process, MI may provide control of an administrator account to an individual providing proof satisfactory to MI
demonstrating authorization to act on behalf of the organization. You agree not to hold MI liable for the consequences of any action taken by MI in good
faith in this regard.
Personal Information and Privacy
responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email
to firstname.lastname@example.org We are not responsible for any loss or damage to you or to any third party incurred as
a result of any unauthorized access and/or use of your user account, or otherwise.
Communications from MI
The Service may include certain communications from MI, such as service announcements, administrative messages and newsletters. You understand that these
communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting
out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.
If we receive a complaint from any person against you with respect to your activities as part of use of the Services, we will forward the complaint to the
primary email address of your user account. You must respond to the complainant directly within 10 days of receiving the complaint forwarded by us and copy
MI in the communication. If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact
information to the complainant for enabling the complainant to take legal action against you. You understand that your failure to respond to the forwarded
complaint within the 10 days’ time limit will be construed as your consent to disclosure of your name and contact information by MI to the complainant.
Fees and Payments
The Services are available under subscription plans of various durations. Your subscription will not be automatically renewed at the end of each subscription.
At the time of end of subscription you will be reminded through emails on your primary email account and also when you login into our service about your
subscription ending. We provide you the option of renewing or upgrading the service. If you do not wish to renew the subscription, you must inform us at
least seven days prior to the renewal date. Our Refund Policy
From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges
will not apply until the expiry of your then current billing cycle. You will not be charged for using any Service unless you have opted for a paid
Restrictions on Use
In addition to all other terms and conditions of this Agreement, you shall not:
- Transfer the Services or otherwise make it available to any third party.
- Provide any service based on the Services without prior written permission.
- Use the third party links to sites without agreeing to their website terms & conditions.
- Post links to third party sites or use their logo, company name, etc. without their prior written permission.
- Publish any personal or confidential information belonging to any person or entity without obtaining consent from such person or entity.
- Use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of MI.
- Violate any applicable local, state, national or international law.
- Create a false identity to mislead any person as to the identity or origin of any communication.
Spamming and Illegal Activities
You agree to be solely responsible for the contents of your transmissions through the Services. You agree not to use the Services for illegal purposes or
for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another's privacy, abusive, threatening, harmful, vulgar,
pornographic, obscene, or is otherwise objectionable, offends religious sentiments, promotes racism, contains viruses or malicious code, or that which
infringes or may infringe intellectual property or other rights of another. You agree not to use the Services for the transmission of "junk mail", "spam",
"chain letters", “phishing” or unsolicited mass distribution of email. We reserve the right to terminate your access to the Services if there are reasonable
grounds to believe that you have used the Services for any illegal or unauthorized activity.
Inactive User Accounts Policy
We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 30 days. In the event of such termination, all data
associated with such user account will be deleted. We will provide you prior notice of such termination and option to back-up your data. The data deletion
policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of
calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active.
In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.
We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you,
your use of the Services does not grant MI the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your
user account for MI’s commercial, marketing or any similar purpose. But you grant MI permission to access, copy, distribute, store, transmit, reformat,
publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.
User Generated Content
You may transmit or publish content created by you using any of the Services or otherwise. However, you shall be solely responsible for such content and the
consequences of its transmission or publication. Any content made public will be publicly accessible through the internet and may be crawled and indexed by
search engines. You are responsible for ensuring that you do not accidentally make any private content publicly available. Any content that you may receive
from other users of the Services, is provided to you AS IS for your information and personal use only and you agree not to use, copy, reproduce, distribute,
transmit, broadcast, display, sell, license or otherwise exploit such content for any purpose, without the express written consent of the person who owns the
rights to such content. In the course of using any of the Services, if you come across any content with copyright notice(s) or any copy protection feature(s),
you agree not to remove such copyright notice(s) or disable such copy protection feature(s) as the case may be. By making any copyrighted/copyrightable
content available on any of the Services you affirm that you have the consent, authorization or permission, as the case may be from every person who may
claim any rights in such content to make such content available in such manner. Further, by making any content available in the manner aforementioned, you
expressly agree that MI will have the right to block access to or remove such content made available by you if MI receives complaints concerning any
illegality or infringement of third party rights in such content. By using any of the Services and transmitting or publishing any content using such Service,
you expressly consent to determination of questions of illegality or infringement of third party rights in such content by the agent designated by MI for
For procedure relating to complaints of illegality or infringement of third party rights in content transmitted or published using the
Services, email us at email@example.com
If you wish to protest any blocking or removal of content by MI, you may do so by emailing us at
Sample files and Applications
MI may provide sample files and applications for the purpose of demonstrating the possibility of using the Services effectively for specific purposes. The
information contained in any such sample files and applications consists of random data. MI makes no warranty, either express or implied, as to the accuracy,
usefulness, completeness or reliability of the information or the sample files and applications.
MI, MI logo, the names of individual Services and their logos are trademarks of Mango Infotech. You agree not to display or use, in any manner,
the MI trademarks, without MI’s prior permission.
Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. MI
EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. MI MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. USE OF ANY MATERIAL
DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR
COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR
INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM MI, ITS EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE
Limitation of Liability
YOU AGREE THAT MI SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR
INABILITY TO USE THE SERVICE, EVEN IF MI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL MI’S ENTIRE LIABILITY TO YOU IN RESPECT OF
ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE.
You agree to indemnify and hold harmless MI, its officers, directors, partners, employees, suppliers, and affiliates, from and against any losses, damages,
fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another
party's rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where
such use is authorized by MI.
GOVERNING LAW AND DISPUTE RESOLUTIONS
itself and intended to be subject to the jurisdiction only of the Courts of Mumbai, Maharashtra, India. The parties to this Agreement hereby submit to the
exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
Suspension and Termination
We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended
periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to
firstname.lastname@example.org within thirty days of being notified about the suspension. We may terminate a suspended or
disabled user account after thirty days. We will also terminate your user account on your request.
In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Terms and to
terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate
your user account if MI breaches its obligations under these Terms and in such event, you will be entitled to prorated refund of any prepaid fees.
Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and
password and deletion of all data in your user account.
END OF TERMS OF SERVICE
If you have any questions or concerns regarding this Agreement, please contact us at email@example.com